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Purchase & after-sales
- Price: door-to-door price including shipping and duties — nothing extra to pay on delivery.
- Delivery: 7–10 days door-to-door, longer on holidays; tracking number within 24 hours.
- Returns: within 7 calendar days of delivery. Unopened items can be returned (return shipping at your cost); opened wigs cannot be returned (hygiene product).
- Quality issues: shedding, heavy tangling, color mismatch, wrong item, damage — send an unboxing video or photos within 7 days, we cover shipping and reship or refund.
- How to order: open a style → choose a color → copy the code and contact us.